Shipping & Returns

Shipping
We roast and pack to order, so orders ship within 4 business days with tracking. Standard delivery then takes about 3 to 7 business days within the United States. Shipping is calculated at checkout.

Returns & guarantee
Because coffee and tea are fresh, consumable products, we cannot accept returns of opened items. But your satisfaction is guaranteed: if your order arrives damaged, incorrect, or with a quality issue, contact us through our Contact page within 7 days and we will send a free replacement or full refund.

For full details, see our Shipping Policy and Refund & Return Policy.